Frequently asked questions
Absolutely! You can get a free, instant quote on our website. Pricing is based on the number of dogs and your selected service frequency.
No, you do not need to be home. As long as we have access to your yard and your pets are secured, our technician can complete the service. We’ll send a notification before arrival and photos after service.
Yes! Gate safety is a top priority. We always secure gates after service and provide a photo confirming your gate was properly closed.
Yes. Our cleaning process is pet-safe and family-friendly. We follow safe handling practices and prioritize the health of your pets, your family, and your lawn.
Our deodorizer is a natural, non-toxic, enzyme-based formula that breaks down the bacteria responsible for bad odors. It’s safe for both pets and humans and actually helps promote a healthier lawn and better grass growth.
At this time, we focus on recurring service plans to ensure consistent cleanliness and long-term yard health.
If waste is covered by a thick layer of snow, making it impossible to locate and properly clean, we will notify you ahead of time and reschedule your service for later that same week to ensure a thorough cleaning. We do not cancel services, and we do not skip visits.
Most customers choose our twice-a-week service because it offers the lowest cost per cleaning, more frequent maintenance, and consistently cleaner, healthier lawns. Weekly service is also available depending on your needs.
No. Yard Ninjas offers flexible service with no contracts. You can pause or cancel anytime.
Simply sign up online through our website. You’ll choose your service frequency, add any additional services, and we’ll take care of the rest!
